Privacy Policy

At Zebba, the importance of protecting your privacy is paramount. We promise to do everything in our power to ensure you shop with us with confidence.

This document describes how we collect, use and safeguard your personal information. If you have any questions relating to this policy, please do not hesitate to contact us.

From time to time it may be necessary for us to revise our privacy policy. Any changes will be made in accordance with the New Privacy Act 2011 (India). We may notify you about changes to this privacy policy by posting an updated version on our Website.

We strive to only collect personal information necessary to conduct business as a premier retailer of bespoke women's shoes.

The type of personal information we collect includes:

1. Your full name and contact details (such as phone and email);
2. The name, address and contact details of the person who will take delivery of the product;
3. Your billing information;
4. Sizing measurements, and
5. Any personal information you disclose to us when you complete an online form on our website www.zebba.co.in ("Website"), or send us via email;

Any personal information which is collected will be used and disclosed only to provide you with the products and services you've requested, or otherwise to carry out our business.

We will not under any circumstances disclose information about you to a third party unrelated to our business, unless such a disclosure is authorized or required by law, or you have expressly consented to such a disclosure.

If you are subscribed to receive promotional material from us, we may send you such material periodically. You may unsubscribe from receiving this material at any time.

We may periodically send all members surveys or company announcements. These messages are separate to our newsletters, but you may also unsubscribe at any time by following the included instructions.

Your personal information is accessible and editable by logging in to your Zebba account. You may log in and edit this information at any time.

We are committed to maintaining the confidentiality of the information you have provided to us and we take all reasonable precautions to protect your personal information from unauthorized use or alteration.

We may store your personal information both electronically and in hard copy form. We take all necessary measures to ensure the security of your information in both these forms.

As a condition of joining our mailing list, you consent to us sending you Promotional Emails. In this document, 'Promotional Emails' includes product information, new offers and information about Zebba. You may choose to opt-out of receiving Promotional Emails anytime by simply clicking the unsubscribe button at the bottom of our emails.

Please note that, to the extent that they are applicable, our general terms & conditions (above) and privacy policy also apply to members of our mailing list.

If you do not agree with any part of our privacy policy or any of our Terms and Conditions, you must leave this Website immediately.

Free Shipping
We do not charge our customers anything for the shipment. All delivery charges are borne by Zebba.
Made with love
Most of our shoes are handcrafted so it takes around 7 working days to process and courier your order. However, in the rarest of rare cases, it may take up to 10-12 business days.
15 days replacement
All unworn and undamaged products, unless specified, can be exchanged. We are happy to take back unused products within 15 days. We’ll replace and send you a new product.